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Shipping-FAQs

WizWorldDeals.com / Shipping - FAQ - Help Desk

At WizWorldDeals.com, we invite you to browse through our web store and shop with confidence. You can create an account with us if you like or shop as a guest. Either way, your shopping cart will be active until you leave the store or saved to your free registered account. . If you have any questions, suggestions, or problems with the site, such as shipping rates or payment options, please  feel free to contact us as we appreciate your feedback. Our goal is to provide our valued customers with outstanding service while offering great prices and the best possible selection of sports cards and take great pride in meeting our customer's needs.
 

CANADIAN CUSTOMER BENEFITS

Shopping at WizWorldDeals.com provides major benefits for our Canadian customers!

As one of Canada's Largest Sport Card online retailers, when you purchase from WizWorldDeals.com, your shopping cart will be calculated in Canadian dollars, so there’s no need to worry about what the current exchange rates are. Our Canadian customers also benefit since we ship directly from Canada. This means you will save money and avoid paying expensive shipping rates from the United States. In addition, you won't be charged any Canadian government imposed duties or brokerage fees.



USA CUSTOMER BENEFITS

Shopping at WizWorldDeals.com provides major benefits for our USA customers! Your shopping cart can be calculated in US dollars, so there’s no need to worry about what the current exchange rates are. Our US customers also benefit since we ship directly from Champlain, New York via USPS throughout the United Sates. This means you will save money and avoid paying expensive shipping rates from Canada. In addition, you won't be charged any US government imposed duties or brokerage fees.
 

INTERNATIONAL CUSTOMERS
At this time, we are only able to ship orders destined to US & Canadian addresses. It is not possible to specify an international destination when placing an order online. If you have any questions about placing an International order, please feel free to fill out our electronic contact form or send us an email to info@wizworlddeals.com.

We speak English, French & Italian to better serve our customers!

Please Note: Shipping rates do not include customs clearance Brokerage charges, duties, and taxes. Duties and taxes will be the responsibility of the recipient.
 


CANADIAN SALES TAX

WizWorldDeals.com, a registered Canadian vendor based in the province of Quebec, is required to charge a retail sales tax for products ordered on this website based on the applicable combined federal and provincial sales tax rate relative to each province or territory to which an order is being shipped. All Canadian provinces and territories are subject to a retail Provincial Tax (PST) and a Goods and Services Tax (GST), or a combined Harmonized Sales Tax (HST). Our shopping cart will automatically calculate any applicable taxes.

Province/Territory
Rates Effective Jan. 1, 2011
GST/HST PST Notes*
BC - British Columbia 12% HST n/a Harmonized Sales Tax
AB - Alberta 5% GST n/a Goods and Services Tax
SK - Saskatchewan 5% GST n/a Goods and Services Tax
MB - Manitoba 5% GST n/a Goods and Services Tax
ON - Ontario 13% HST n/a Harmonized Sales Tax
QC - Quebec 5% GST 9.5% (*) (*) Sales tax applied to total of selling price + GST. T:15%
NL - Newfoundland & Labrador 13% HST n/a Harmonized Sales Tax
NS - Nova Scotia 15% HST n/a Harmonized Sales Tax
NB - New Brunswick 13% HST n/a Harmonized Sales Tax
PE - Prince Edward Island 5% GST n/a (*) Sales tax is applied to total of the selling price + GST.
NT - Northwest Territories 5% GST n/a Goods and Services Tax
NU - Nunavut 5% GST n/a Goods and Services Tax
YT - Yukon Territories 5% GST n/a Goods and Services Tax

 

PAYMENT OPTIONS / SECURE SHOPPING GUARANTEE

Our primary concern is about the safety and security of our customers.
We want you to feel completely secure when placing your order with us.

WizWorldDeals.com accepts online payments via the PayPal gateway payment system. PayPal payments can be paid directly through our online shopping cart. PayPal is an account-based system that lets anyone with an email address securely send and receive online payments immediately using their credit card or bank account. PayPal allows you to make secure purchases without revealing your credit card number or financial information. Not only does PayPal help keep this information private, it guarantees 100% protection against unauthorised payments sent from your account. The PayPal payment gateway system has built-in technological protections in place to ensure that each transaction process is extremely safe and you can trust that every transaction you make is secure and the customers’ information kept private.
For more information about PayPal, visit www.paypal.com

Please note: You do NOT need to have a PayPal account to complete your order with us!
If you want to purchase a product and prefer to use a different payment method such as checks, money orders or wire transfers, please fill out our electronic contact form or send an email to info@wizworlddeals.com. Our customer service team will try their best to accommodate you and provide you with all the necessary information required for a smooth and successful transaction.

Please note: Larger credit card purchases may require us to contact you for verification before the order is processed. This extra step is made to ensure a legitimate transaction and to secure our customers.


 



SHIPPING/DELIVERY

At WizWorldDeals.com, we package every order with care to insure your items arrive quickly and safely. Every effort is made to ship the item the following business day after payment is received. If there are any unforeseen delays in processing your order beyond 48 hours, you will be notified.
All boxes/Cases are factory sealed.

WizWorldDeals.com offers a Low $9.95/per order "Flat Shipping Rate" to Canada or the United States!!!!
Shipping Carrier
 For Canada: We ship via Canada Post Expedited Parcel™
 For United States: We ship via USPS Priority Mail®
 

RETURN POLICY

All sales are final. Refunds/exchanges are not accepted. In certain cases, upon approval from Wiz World Deals, we will offer a return on a product that is unopened and in its original condition as we shipped it. If you believe your shipment to be damaged, please contact us before opening the parcel. Items returned are subject to a 15% re-stocking fee. If the order was placed incorrectly by yourself, you will be charged the return shipping fee.

Insertion ratios per box/case are based on average across an entire production run and are not always guaranteed. Any issues regarding content/quality should be directed to the card manufacturer. Save the box/case if you can (they may ask for the serial number). Please visit the Card Manufacturer's website for more information.

 Panini/Donruss: Website: http://www.paniniamerica.net
 In The Game: Website: http://www.itgtradingcards.com
 Topps/Bowman: Website: http://www.topps.com
 Upper Deck: Website: http://www.upperdeck.com
 

ORDER PICK-UP

We apologize, but at this time, we do not have a physical retail outlet presence. This enables us to maintain a low overhead and helps us keep our wholesale prices low and competitive and pass the savings directly to our customers.
 


PRODUCT PRICING POLICY

All prices displayed on the website, including but not limited to prices of products and delivery and other charges, are quoted in Canadian or US Dollars and are current at the time of issue, but may change at any time without notice and are subject to availability. Any changes to prices displayed on the website are at the sole discretion of WizWorldDeals.com.
 

PRODUCT INVENTORY
WizWorldDeals is constantly updating the products available on our web site. However, we do have an extensive range of products available in inventory which may not be displayed in our on-line catalogue yet. Please feel free to contact us with any special requests.

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